September 12, 2025
In May, we announced our transition to the Residex® brand and our new web address. With the September 23 deadline approaching, it’s time to complete this change.
On that date, our old URL (rtasks.net) will automatically redirect to app.residex.ai. While the redirect will work, updating your bookmarks and systems now ensures a smoother experience.
What You Need to Do
- IT Teams: Update firewall access for app.residex.ai and test connectivity.
- All Users: Update bookmarks and password managers, then begin logging in at app.residex.ai today.
- Notify your teams so everyone is prepared.
What Stays the Same
- Your login credentials, patient data, settings, and functionality remain unchanged.
- Only the web address is changing.
Key Dates
- Now – Sept 22: Both URLs active
- Sept 23, 2025: Old URL redirects to new system
- Going forward: Permanent access via app.residex.ai
Need Assistance?
support@residex.ai
866-512-8369 (option 2)
Make the switch today to ensure uninterrupted access.