A plain-English look at 651 CMR 12.00 — and how to prepare In July 2025, a fire tore through Gabriel House, an assisted living residence in Fall River, Massachusetts. Ten residents died and dozens more were injured. It was one of the deadliest assisted living fires in recent U.S. history, and it changed the regulatory … Read More
Every open shift in senior living sets off a chain reaction. A caregiver calls out, a scheduler scrambles to fill the gap, and if no one’s available, the community either pays a premium for outside staff or runs short-handed on a shift where residents are counting on consistent care. It’s a pattern operators know well … Read More
Most operators don’t lose revenue all at once. They lose it through a hundred little mistakes—a service that got charted but never invoiced, a Medicaid claim bounced back for a missing signature, a private pay balance that ages past collectible. Individually, these gaps may seem small. Over time, they add up to revenue your organization … Read More
Residex® has been named to the 2026 Inc. 5000, landing at No. 1937 on the annual ranking of the fastest-growing private companies in America. The recognition places Residex among an elite group of businesses that have demonstrated exceptional growth, resilience, and impact within their industries. “This recognition is a milestone for Residex—but more importantly, it’s … Read More
September 12, 2025 In May, we announced our transition to the Residex® brand and our new web address. With the September 23 deadline approaching, it’s time to complete this change. On that date, our old URL (rtasks.net) will automatically redirect to app.residex.ai. While the redirect will work, updating your bookmarks and systems now ensures a … Read More
DENVER, Sept 4, 2025 /PRNewswire/ – Residex® AI today announced that GenCare Lifestyle, a premier senior living provider with six communities across Washington State, has selected Kevala, the workforce management solution within the Residex AI platform, to optimize labor efficiency and seamlessly integrate with existing systems. GenCare Lifestyle, recognized for its long-standing reputation for quality … Read More
DENVER, CO and SEATTLE, WA—August 27, 2025—LCB Senior Living, LLC, a recognized leader in the development and management of senior housing, for more than three decades, has chosen Kevala, the advanced staff management platform now integrated into the Residex® AI platform to enhance workforce scheduling and streamline operational performance. With a leadership team that has … Read More
DENVER, CO and SEATTLE, WA—August 21, 2025 — Charter Senior Living, which manages 71 senior living communities nationwide, has selected Kevala, the labor optimization platform now integrated into the Residex® AI platform—to streamline workforce scheduling across its communities. With the scheduling platform, the organization cites ease of use, efficiency gains, and seamless implementation as key … Read More
New integrated solution powered by Thea® AI optimizes staffing across internal teams, float pools, and agencies—boosting efficiency, reducing costs, and improving care continuity. Residex® has unveiled its new Staff Scheduling Module—an intelligent, fully integrated workforce management solution now built into the Residex platform. Designed specifically for senior living and specialized care, the module unifies all … Read More
Turning Staffing Challenges Into Strategic Advantages Residex® has introduced Thea®, an AI-powered workforce assistant that works 24/7 to anticipate, fill, and optimize staffing needs. Fully integrated into the Residex Staff Scheduling Module, Thea® combines predictive AI algorithms with real-time operational data to deliver the industry’s most proactive staffing solution—helping senior living communities keep shifts filled, … Read More