A plain-English look at 651 CMR 12.00 — and how to prepare In July 2025, a fire tore through Gabriel House, an assisted living residence in Fall River, Massachusetts. Ten residents died and dozens more were injured. It was one of the deadliest assisted living fires in recent U.S. history, and it changed the regulatory … Read More
Every open shift in senior living sets off a chain reaction. A caregiver calls out, a scheduler scrambles to fill the gap, and if no one’s available, the community either pays a premium for outside staff or runs short-handed on a shift where residents are counting on consistent care. It’s a pattern operators know well … Read More
Most operators don’t lose revenue all at once. They lose it through a hundred little mistakes—a service that got charted but never invoiced, a Medicaid claim bounced back for a missing signature, a private pay balance that ages past collectible. Individually, these gaps may seem small. Over time, they add up to revenue your organization … Read More
Greenwood Village, CO – June 17, 2025 Residex®, the trusted name behind RTasks and a proven leader in senior care software, today announced the next chapter in its evolution with the launch of a revitalized brand and intelligent care platform. While the name and look may be new, Residex builds on a foundation of 25 … Read More
MENLO PARK, Calif., Jan. 24, 2025 — ResiDex Software, a purpose-built EHR software platform for assisted living and senior care providers, today announced a majority investment from Accel-KKR, a leading technology-focused private equity firm. This strategic investment aims to accelerate ResiDex Software’s growth and innovation in the healthcare technology sector. ResiDex Software, headquartered in Minneapolis, MN, enables efficient patient … Read More
Effective quality management relies on accurate quality data. The Residex® QA Status screen provides a way to quickly view this important data that your organization is tracking. Access the screen by navigating to Fax/Print > QA Status. On the QA Status screen, you’ll see a list of quality-related reports with a dropdown option to quickly … Read More
Residex® revolutionized care delivery and operations at Pine River Group Homes through tailored service charting and dedicated support. When the team at Pine River was searching for a software solution, they explored many vendors; however, they found that Residex offered the most flexibility and support for their needs. Administrators and staff especially appreciated how Residex … Read More
Onboarding new staff is one of the most important processes in your facility. Providing quality care to those you serve starts with having well-trained, competent, and compassionate staff. Residex® offers a variety of tools to help make the onboarding experience better for employees – and more organized and efficient for the trainers! One way Residex … Read More
Person-centered care involves recognizing each individual’s unique preferences and desires, and creating an environment where those preferences are honored. This model focuses on treating all residents with dignity, compassion, and respect. Research shows that person-centered care reduces feelings of helplessness and depression in older adults. Providers who embrace this approach see residents living happier, healthier, … Read More
Assisted living providers must conduct comprehensive assessments to support both the health of their residents and the efficiency of their operations. These assessments include a head-to-toe evaluation of each resident’s physical and mental condition, as well as reviews of their ability to perform activities of daily living (such as bathing, dressing, grooming, managing finances, communicating, … Read More