Strong leadership shapes our culture.

Meet our leadership team.

The Residex® leadership team brings a wealth of experience and a clear, steady vision that shapes our culture and fuels our success. With a firm belief that our people are our greatest asset, our leadership champions a values-driven approach that prioritizes accountability. These values don’t just guide how we work internally – they naturally extend into our relationships with clients, creating a shared sense of purpose. The line between team and client often feels indistinct, thanks to the mutual respect and aligned ethics that define how we operate, together.

Chris

Chris Poelma
CEO/ Board of Directors

In December 2024, Chris became CEO of Residex, leading its expansion from hundreds to thousands of assisted living facilities with an AI-driven SaaS platform. Prior to Residex, he held executive roles at PCS, NCR, Microsoft, Sun Microsystems, HP, and AT&T. Chris has founded, innovated, and taken companies public, including USinternetworking (USIX), which was later acquired by AT&T. His leadership has consistently delivered high-growth results across technology, SaaS, and healthcare sectors.

Chris lives in Denver, Colorado with his wife Jill and enjoys spending time running, hiking and biking. Chris is an avid 40-mile per week runner.

Heather

Heather Bendes
Chief Financial Officer

As CFO, Heather leads Residex’s financial strategy, forecasting, and M&A efforts, drawing on over 20 years of experience in SaaS, FinTech, and PE-backed businesses. Previously, she ran her own consulting firm and held senior roles in early-stage and mid-market SaaS companies. Heather thrives at the intersection of strategy and execution, viewing finance as a catalyst for growth.

Outside of work, she’s an avid reader, sourdough baker, and Peloton devotee, often planning her family’s next adventure – somewhere warm, with great food and even better coffee.

Rebecca

Rebecca Kapsner
Chief Compliance Officer

Rebecca, a Registered Nurse since 1999, brings deep experience in home care, hospice, and assisted living. After founding a hospice agency and leading it through Medicare certification, she joined Residex as Chief Compliance Officer, overseeing compliance nationwide and helping develop a healthcare Learning Management System (LMS). Known for her clinical expertise and leadership, Rebecca champions excellence in senior living and healthcare.

In her spare time Rebecca enjoys biking and time at the lake with family. 

David Bone

David Bone
Chief Sales Officer

As Chief Sales Officer of ResiDex, David brings over 30 years of sales leadership.  Over the last 10+ years, he has built and managed highly productive teams that deliver transformative growth. With a proven track record across SaaS, Enterprise software, and digital solutions, he leads with a strategic vision centered on value, customer insight and operational excellence.

David resides in the Lone Star state and finds inspiration and balance through time spent traveling with family, hiking and anything that involves water.

 

Nick

Nick Graham
Chief Technology Officer

Nick is a seasoned technology executive with 20+ years of experience in financial services, SaaS, and consulting. He specializes in enterprise architecture, cloud modernization, and building high-performing teams. Before joining Residex, Nick served as EVP and CTO at Cambridge Investment Research and held senior roles at Brandwise, Comprehensive Software Systems, USinternetworking, and Silicon Graphics.

Outside of work, he’s a passionate public speaker, technology mentor, and lifelong learner – often found exploring the latest in AI, traveling with family, or planning his next hiking trip.

Tim

Tim McAuliff
Director of Strategic Projects

As the Director of Strategic Projects at Residex, Tim is leading the M&A and strategic partnership departments in support of the company’s vision. Previously, as an investor at Accel-KKR, a software-focused private equity firm, he was involved in the investments and operations of dozens of deals, including Residex. Tim began his passion for strategy and healthcare as a US Navy SEAL (BUD/s Class 334), specializing in combat medicine and intelligence.

In his spare time, Tim is an avid runner, a decent campfire guitarist, a struggling golfer, and never misses an opportunity to try something for the first time.

Megan Dudley

Megan Dudley
Chief of Staff

Megan brings a strong background in office management within multiple business sectors, giving her a solid foundation in business operations and organizational support. As Chief of Staff, she channels that expertise into driving efficiency, bringing structure and momentum to diverse projects, and ensuring initiatives are seen through to completion. Whether streamlining internal processes, coordinating cross-functional efforts, or supporting leadership, Megan thrives at the center of collaboration and progress.

Outside of work, Megan is dedicated to supporting her kids’ sports activities, staying committed to health and fitness, and enjoying time on the golf course.

 

 

Dave Berg

Dave Berg
Residex Founder
Board of Directors

Dave Berg is the founder of TenX Systems and creator of Residex Software, specializing in technology for residential care. A former restaurant manager turned tech entrepreneur, Dave launched Residex in 1999 and has served on the Board of Wingspan Life Resources. He’s known for simplifying complexity, building strong teams, and delivering client-focused solutions.

Dave enjoys staying active and connected to nature through hiking and open water swimming. He’s also a big reader, enjoying a mix of science fiction and non-fiction books – anything from history and tech to philosophy.

Dave Moore

Dave Moore
Principal, Accel-KKR
Board of Directors

As a Principal at Accel-KKR, Dave plays a key role in advancing the firm’s initiatives in the emerging buyout and growth company sectors. Before joining Accel-KKR, Dave held senior leadership roles in SaaS-based companies, overseeing sales, marketing, and customer success teams. Most recently, he served as Chief Revenue Officer at Businessolver, where he was responsible for developing, executing, and driving the company’s revenue strategy.

Outside of work, Dave enjoys spending time with his family and staying active through a variety of outdoor sports.

Steve

Steve Mandell
Vice President, Accel-KKR
Board of Directors

Steve, Vice President at Accel-KKR, leads healthcare software investing for the Emerging Buyout Fund. He serves on the boards of Ntracts and Storeforce, and collaborates with Blue Mountain. Prior to Accel-KKR, Steve was Head of M&A and Chief of Staff at DegreeOne, and an Associate at Summit Partners, Industrial Growth Partners, and Bank of America Merrill Lynch. He holds a B.A. in Economics from Stanford University.

Steve enjoys spending time outside, whether it’s relaxing, exploring nature, or just enjoying the fresh air and sunshine.

Bernardo

Bernardo Arrospide
Vice President, Accel-KKR
Board of Directors

Bernardo is Operating Vice President at Accel-KKR in Mexico City, involved in investments in imed, Residex, ESTELA, Endalia, Lemontech, Siigo, and StoreForce. Previously, he co-founded and served as CEO of 4Vets, a supply chain software business for the Vet Pharma industry in Brazil. Bernardo was also Chief of Staff at The Medicines Company, leading international expansion before its acquisition by Novartis in 2019. He began his career in Investment Banking at Goldman Sachs, working on healthcare financing and M&A transactions.

I have a special interest in collecting vinyl records and DJing – it's a hands-on way to connect with music and explore different genres.

We’re not just imagining better assisted living care – we’re engineering it every day, where care is seamless, compassionate, and impactful.