It’s not just faxing – it’s streamlined, intelligent file sharing.

Seamless, secure communication that transforms traditional faxing into efficient digital transfers.

The Residex eFax module modernizes the way care teams communicate by integrating directly with resident records for fast, secure, and accurate faxing. Whether you're using your current fax number or setting up a new one, eFax keeps you connected without the headaches of hardware. Even better, when faxing between Residex users, the system skips the fax altogether – securely transferring files in full quality and original format with built-in virus scanning.

Residex-to-Residex transfers.

When both sender and receiver use Residex eFax, the system bypasses traditional faxing. Files are securely scanned for viruses and delivered in their original file type and quality – no compression, no degradation.

Use any number.

Keep your existing fax number or establish a new one – we support both. That means no disruptions to your existing workflows or communication chains.

Integrated and automated.

Send faxes directly from resident records with no extra steps. eFax pulls the relevant provider information and documentation, minimizing errors and maximizing efficiency.

FAQ: eFax

Can I keep my existing fax number?

Yes. eFax allows you to port your current fax number or create a new one, whichever works best for your organization.

How does eFax ensure file security?

All documents are encrypted during transfer and include automatic virus scanning – especially when transferred between Residex eFax users.

What happens when I send a fax to another Residex eFax number?

The system enhances the process by securely transferring the file instead of faxing it. You’ll retain the original file format and quality with added security.

Where can I learn how to use eFax?

Check out our full documentation guide here: Using eFax in Residex

Watch our demo videos and dive into the Support Documentation Guide.